Privacy Policy

1 Who We Are

kg7717 ("we," "us," "our") is a PAGCOR-licensed online casino and sports betting platform operating under the brand name kg7717, accessible at https://kg7717.net. As the operator of this platform, kg7717 acts as the Personal Information Controller in respect of all personal data processed in connection with your account and use of our services.

As a PAGCOR-licensed operator, kg7717 is subject to the oversight of the Philippine Amusement and Gaming Corporation and is required to comply with all applicable Philippine laws governing data privacy, anti-money laundering, and responsible gaming. Our Data Protection Officer (DPO) is responsible for overseeing our compliance with RA 10173 and may be contacted via the details provided in Section 14 of this policy.

2 Data We Collect

kg7717 collects personal data through multiple touchpoints during your relationship with us. The categories of data we may collect include:

We collect data directly from you (during registration, deposit, or support interactions), automatically through technical means (cookies, server logs), and in certain cases from third-party identity verification providers engaged for KYC compliance purposes.

3 How We Use Your Data

kg7717 uses the personal data we collect for the following specific purposes, each of which is supported by a corresponding legal basis described in Section 4:

• Account creation and management: Processing your registration, verifying your identity, maintaining your account profile, and enabling you to access all platform features.
• Transaction processing: Facilitating deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and processing withdrawal requests to your designated payment account.
• Regulatory compliance: Meeting our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and RA 10173. This includes maintaining mandatory transaction records and filing suspicious transaction reports to the AMLC where required by law.
• Fraud and security monitoring: Detecting, investigating, and preventing unauthorized access, fraudulent transactions, money laundering, collusion, and other prohibited activities.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering self-exclusion, cooling-off, and deposit limit requests.
• Customer support: Responding to your inquiries, resolving disputes, and maintaining a record of interactions for quality assurance.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve the performance, design, and feature set of the kg7717 platform.
• Marketing communications: Sending you promotional offers, bonus notifications, and new product announcements — but only where you have given your explicit consent and have not subsequently withdrawn it.
• Legal proceedings: Asserting or defending legal claims, complying with court orders, and responding to lawful requests from government authorities.

kg7717 does not use personal data for automated decision-making that produces legal or similarly significant effects on you without providing you the opportunity to request human review of such decisions.

4 Legal Bases for Processing

Under the Philippine Data Privacy Act, kg7717 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to enter into and perform the contract between you and kg7717 — including account registration, transaction processing, and dispute resolution.
• Legal obligation: Processing required for kg7717 to comply with applicable Philippine laws, including PAGCOR licensing requirements, AMLA obligations, and tax reporting rules.
• Legitimate interests: Processing pursued in the legitimate interests of kg7717 or third parties — including fraud prevention, security monitoring, platform analytics, and responsible gaming enforcement — provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without penalty, though withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Vital interests: In exceptional circumstances, processing may be necessary to protect your vital interests or those of another person — for example, in a serious responsible gaming intervention scenario.

5 Sharing Your Data

kg7717 does not sell, rent, or trade your personal data. We may share your information only in the following limited and controlled circumstances:

• Regulatory authorities: We are legally required to share data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government bodies upon lawful request or as mandated by applicable regulations.
• Payment processors: We share the minimum necessary financial information with our payment partners — GCash, PayMaya, BPI, BDO, and Metrobank — solely to facilitate deposits and withdrawals. Each payment partner operates under their own privacy policy and security standards.
• KYC and identity verification providers: We engage accredited third-party providers to assist with identity document verification and fraud screening. These providers process data solely on our instructions and under strict contractual obligations.
• Technology service providers: We use cloud infrastructure, database, and analytics providers to operate the kg7717 platform. All such providers are contractually bound by data processing agreements that prohibit unauthorized use of your data.
• Professional advisors: In connection with legal proceedings, audits, or regulatory investigations, we may share data with lawyers, auditors, or other professional advisors, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of kg7717's assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer via an on-platform notification and updated Privacy Policy.

6 Cookies & Tracking Technologies

kg7717 uses cookies and similar tracking technologies (such as web beacons and session tokens) to operate and improve the platform. Cookies are small text files stored on your device when you visit the kg7717 website.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the operation of the platform — including session authentication, security tokens, and load balancing. These cannot be disabled without impairing your ability to use the platform.
• Functional cookies: Remember your preferences, such as language settings and previously selected game categories, to personalize your experience across sessions.
• Analytics cookies: Collect aggregated, anonymized data about how players interact with the platform — including pages visited, time on site, and navigation paths — to help us identify performance issues and improve user experience.
• Security cookies: Detect and prevent fraudulent activity, including bot detection and session hijacking prevention.

kg7717 does not use third-party advertising or cross-site tracking cookies. You can manage or delete cookies through your browser settings. Note that disabling strictly necessary cookies may prevent you from logging in or using certain platform features.

7 Data Retention

kg7717 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account data: Retained for the duration of your account and for a minimum of five years following account closure, in compliance with PAGCOR record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction, as required under the Anti-Money Laundering Act and PAGCOR regulations.
• KYC documents: Retained for a minimum of five years from the date of verification, and for a longer period where required by AML regulations or ongoing regulatory proceedings.
• Customer support communications: Retained for up to three years from the date of the interaction, unless the content relates to an unresolved dispute or legal claim.
• Marketing consent records: Retained for as long as you remain on our marketing list plus one year after you unsubscribe, to evidence compliance with consent requirements.
• Technical and usage logs: Retained for up to 12 months on active servers and up to an additional 12 months in archive, after which they are anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with kg7717's data disposal procedures.

8 Data Security

kg7717 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, and disclosure. These measures include:

• Encryption in transit: All data transmitted between your device and our servers is protected using TLS 1.2 or higher encryption protocols.
• Encryption at rest: Sensitive personal data and financial records stored on our servers are encrypted using AES-256 or equivalent standards.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Staff with access undergo background checks and regular data privacy training.
• Penetration testing: kg7717 engages independent security specialists to conduct regular penetration tests and vulnerability assessments on our platform infrastructure.
• Incident response: We maintain a formal data breach response procedure, including defined escalation paths and NPC notification protocols.
• Two-factor authentication: We strongly encourage all players to enable two-factor authentication on their accounts as an additional layer of security.

9 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by kg7717:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed — which this Privacy Policy fulfils.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most of your account details directly from your profile settings; for other corrections, contact support.
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
• Right to Object: The right to object to certain processing activities, including direct marketing and processing based on legitimate interests.
• Right to Restrict Processing: The right to request that we restrict the processing of your data in certain circumstances, such as while a rectification request is being resolved.
• Right to Damages: The right to claim compensation for any damages suffered as a result of inaccurate, incomplete, false, or unlawfully obtained personal data under RA 10173.

To exercise any of the above rights, submit a written request to our Data Protection Officer at [email protected]. We will respond within 15 business days. Where a request is complex or high-volume, we will notify you within five business days and provide a revised timeline.

10 Children & Minors

kg7717 operates an online gambling platform that is strictly restricted to individuals aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. The kg7717 platform is not intended for, and must not be used by, any person under the age of 21.

We do not knowingly collect personal data from individuals under 21 years of age. If you are a parent or guardian and you believe that a minor has registered an account or provided personal data to kg7717 without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly close the account, delete all associated personal data, and reverse any transactions processed during the period of underage access.

As a safeguard, kg7717 requires all players to verify their date of birth during registration and to submit government-issued photo identification confirming their age as part of our KYC process. Any player found to have misrepresented their age will have their account immediately closed and all associated winnings forfeited.

11 International Data Transfers

kg7717 primarily stores and processes personal data within the Philippines. In limited circumstances, certain data processing activities may involve transfers to service providers located outside the Philippines — for example, cloud infrastructure or identity verification providers operating data centers in other jurisdictions.

Where such international transfers occur, kg7717 ensures that appropriate safeguards are in place to protect your personal data, consistent with the requirements of RA 10173 and NPC guidelines. These safeguards may include:

• Contractual clauses requiring the receiving party to apply data protection standards equivalent to those required under Philippine law.
• Transfers only to jurisdictions recognized by the NPC as providing an adequate level of data protection.
• Implementation of supplementary technical measures, such as end-to-end encryption, where required.

You may request information about the specific safeguards in place for any international data transfer by contacting our Data Protection Officer.

12 Third-Party Links

The kg7717 platform may contain links to third-party websites, such as PAGCOR's official website or responsible gaming resources. These links are provided for informational purposes only. kg7717 has no control over the content, privacy practices, or data handling of third-party websites, and this Privacy Policy does not apply to them.

We encourage you to review the privacy policies of any third-party websites you visit through links on the kg7717 platform. kg7717 accepts no responsibility or liability for the privacy practices of third-party sites.

13 Changes to This Policy

kg7717 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

Where changes are material — such as a significant change to how we use or share your personal data — we will notify you in advance via email or an on-platform notification, and where required by RA 10173, we will seek your renewed consent before the changes take effect.

Your continued use of the kg7717 platform after any update to this Privacy Policy constitutes your acknowledgment of the revised policy. We recommend reviewing this page periodically to stay informed.

14 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 within your kg7717 account dashboard.
• Response Time: We aim to acknowledge all data privacy inquiries within five business days and respond in full within 15 business days.
• Languages: Support is available in both English and Tagalog.

If you are not satisfied with our response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for enforcing RA 10173 in the Philippines. Information about how to file a complaint with the NPC is available on the Commission's official government website.